Three GBLS current or former clients spoke with the reporter for this story. "Thousands of Massachusetts drivers each year face the possibility of losing their legal authority to drive, and sometimes the only fix carries an insurmountable cost…There are no options for payment plans or to petition for the debt to be reduced or waived; and legal protections that shield people receiving public benefits from being forced to pay consumer debts do not apply, [GBLS attorney Kristen] Bor-Zale said.”